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Poll: Do you admit/vet outsourcers depending on their country of origin?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Jul 16, 2023

This forum topic is for the discussion of the poll question "Do you admit/vet outsourcers depending on their country of origin?".

This poll was originally submitted by Natalia Pedrosa. View the poll results »



 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 14:00
Member (2007)
English to Portuguese
+ ...
Other Jul 16, 2023

I don’t discriminate, so if I decide to work or not with a client doesn’t depend on the country of the origin, but on the fact that he/she accepts my rates...

Iulia Parvu
Mr. Satan (X)
Ann Marie Bohan
Veronica Rodriguez
DJ Lee & CS An
Philip Lees
Christine Andersen
 
Iulia Parvu
Iulia Parvu  Identity Verified
United Kingdom
Local time: 14:00
Member (2022)
English to Romanian
+ ...
Often Jul 16, 2023

This decision is not driven by any discriminatory factors tied to location or, God forbid, ethnicity. However, previous experiences have shown that outsourcers from specific regions tend to resist paying the requested price and expect availability during unconventional hours. To avoid unnecessary challenges in my life, I opt not to collaborate with them.

Roy Chacón
Tanja Oresnik
Thayenga
Veronica Rodriguez
Dan Lucas
Gethin Sugar
Joanna Sobolewska-Kurpiel
 
Veronica Rodriguez
Veronica Rodriguez  Identity Verified
Panama
Local time: 08:00
Member (2022)
English to Spanish
+ ...
Exactly! Jul 16, 2023

Iulia Parvu wrote:

This decision is not driven by any discriminatory factors tied to location or, God forbid, ethnicity. However, previous experiences have shown that outsourcers from specific regions tend to resist paying the requested price and expect availability during unconventional hours. To avoid unnecessary challenges in my life, I opt not to collaborate with them.


Yes, I've read some translation services contracts with plenty and huge red flags.
Regardless of the country of origin, that's an immediate "No-No" for me.


 
Gianluca Marras
Gianluca Marras  Identity Verified
Italy
Local time: 15:00
English to Italian
Often Jul 16, 2023

My decision is not based on any kind of discrimination, but during my career I have seen the following:
1) potential clients from a specific country usually tend to ask for quick turnaround for all the test process but then no real work is sent
2) clients from another specific country disappeared after the delivery (100%)
3) clients from another specific country always asked to reduce my rates

Then, I do not close the door, but after a quick contact (cases no. 1 an
... See more
My decision is not based on any kind of discrimination, but during my career I have seen the following:
1) potential clients from a specific country usually tend to ask for quick turnaround for all the test process but then no real work is sent
2) clients from another specific country disappeared after the delivery (100%)
3) clients from another specific country always asked to reduce my rates

Then, I do not close the door, but after a quick contact (cases no. 1 and 3) I do not expect much from them and I let them write lots of emails, and I reply with a simple one: this is my rate, please send any job you might need specifying deadline and rate (and I set my availability per day)
for companies related to case 2) I do not even reply.
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Veronica Rodriguez
Elisa Vitale
 
Noura Tawil
Noura Tawil  Identity Verified
Syria
Local time: 16:00
Member (2013)
English to Arabic
Yes Jul 16, 2023

Due to previous experiences for the past 10+ years, I lost my patience towards clients from a few specific countries. Sometimes I decide to give them a chance, but I quickly regret it as the correspondence always comes to the same end, with varying lengths.
So I normally cut the correspondence short with a simple and firm "Sorry, I'm not available". Maybe it's just me, but I find it more considering/polite than "Sorry, I'm not interested" when I had not even received the job details.


Veronica Rodriguez
Gianni Pastore
 
Michael Newton
Michael Newton  Identity Verified
United States
Local time: 09:00
Japanese to English
+ ...
vet outsourcers Jul 17, 2023

This is known as risk assessment. Therefore: India, China, SE Asia, Middle East, Eastern Europe, Russia and Latin America are out.

Alex Lichanow
neilmac
 
Lieven Malaise
Lieven Malaise
Belgium
Local time: 15:00
Member (2020)
French to Dutch
+ ...
Always. Jul 17, 2023

I avoid outsourcers outside Europe because of reasons of payment convenience. All my clients, without any exception, pay through wire transfer. No fuss, no fees. This has obviously nothing to do with discrimination.

If need would be, I would of course be willing to reconsider this strategy.


Christine Andersen
expressisverbis
 
neilmac
neilmac
Spain
Local time: 15:00
Spanish to English
+ ...
Sometimes Jul 17, 2023

Apart from the usual concerns, mainly because billing clients located outside the EU is a hassle for me. More bother than it's worth.

Christine Andersen
expressisverbis
 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 15:00
French to English
. Jul 17, 2023

I only accept work from clients in the eurozone. I don't want any hassle with exchange rates.

And in fact all my clients are in France. I have worked with a Belgian agency, and a Spanish one, but haven't heard from either since Covid.


expressisverbis
 
Christopher Schröder
Christopher Schröder
United Kingdom
Member (2011)
Swedish to English
+ ...
Not as such Jul 17, 2023

But nobody outside my source language countries would contact me for translations anyway.

 
Christine Andersen
Christine Andersen  Identity Verified
Denmark
Local time: 15:00
Member (2003)
Danish to English
+ ...
I don´t usually work for clients in the USA Jul 18, 2023

I tell them that I write British English, and my insurance does not cover any claims IF anything should go wrong.

I have worked occasionally for at least one lovely problem-free American client, but I had trouble early in my career with a big agency that was simply not worth the hassle. I do small jobs, so there is very little margin for bank charges and unpaid administration!

Like others, I am not interested if clients can't pay me by wire transfer. If bank charges are
... See more
I tell them that I write British English, and my insurance does not cover any claims IF anything should go wrong.

I have worked occasionally for at least one lovely problem-free American client, but I had trouble early in my career with a big agency that was simply not worth the hassle. I do small jobs, so there is very little margin for bank charges and unpaid administration!

Like others, I am not interested if clients can't pay me by wire transfer. If bank charges are involved, then there is very little left for me from the fees many clients will accept.

My source and target languages are spoken outside the Eurozone, so Euros are not in fact my first choice of currency. However, I live in the EU, so they are no big problem.
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expressisverbis
expressisverbis
Portugal
Local time: 14:00
Member (2015)
English to Portuguese
+ ...
I don't discriminate either Jul 18, 2023

Michael Newton wrote:

This is known as risk assessment. Therefore: India, China, SE Asia, Middle East, Eastern Europe, Russia and Latin America are out.


True, risk assessment is quite important.
One of my first clients was based in the Middle East and had one of their branches in North Africa.
I never had a reason to complain and as well as having an excellent working relationship with them, a nice friendship also grew.
I don't discriminate either, I just refuse to work for anyone who I feel is not honest, when I'm asked to work with absurd rates, CAT tools I don't know/master, expertise fields that I am not comfortable with, confront me with a lot of paperwork to fill in and then don't send any projects and disappear.... in short, I don't work with someone who makes me waste my time with this kind of things.


Christine Andersen
Nikita Kobrin
 
Yasutomo Kanazawa
Yasutomo Kanazawa  Identity Verified
Japan
Local time: 22:00
Member (2005)
English to Japanese
+ ...
I'm picky about who I work with Jul 22, 2023

I don't accept jobs from Indian, Egyptian, Middle Eastern, Southeast Asian and Chinese agencies simply because they cannot pay what I am offering. No ethnic discrimination. Pure and simple.

[Edited at 2023-07-22 06:40 GMT]


Michael Newton
Elisa Vitale
 
Samuel Murray
Samuel Murray  Identity Verified
Netherlands
Local time: 15:00
Member (2006)
English to Afrikaans
+ ...
No, but Jul 22, 2023

No, but I do offer different rates depending on the agency's country of origin.

If I'm very busy, then I might ignore emails from China and India (i.e. spend less time on responding to them), but I don't refuse to consider agencies from those countries as a rule.


Elisa Vitale
 
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Poll: Do you admit/vet outsourcers depending on their country of origin?






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