Out of Office Reply
Автор темы: Dylan J Hartmann
Dylan J Hartmann
Dylan J Hartmann  Identity Verified
Австралия
Член ProZ.com c 2014
таи => английский
+ ...

МОДЕРАТОР
Jan 10, 2015

I've had a rough first week of 2015, with many job offers being taken by translators in other timezones before I wake up in the morning.

Living in Melbourne, Australia means that I usually receive several job offers in my email during the night time and am able to respond first thing in the morning (usually while still in bed), most times just catching the Project Managers before they log off in NYC. However, for this past week it has been quite disappointing to receive several res
... See more
I've had a rough first week of 2015, with many job offers being taken by translators in other timezones before I wake up in the morning.

Living in Melbourne, Australia means that I usually receive several job offers in my email during the night time and am able to respond first thing in the morning (usually while still in bed), most times just catching the Project Managers before they log off in NYC. However, for this past week it has been quite disappointing to receive several responses saying, "Oh sorry, we've already placed that job with someone else" etc. etc.

I don't think that there is any way of avoiding this problem other than changing my sleep patterns (which is not going to happen!), so the only way to mitigate it slightly is to revise my Out of Office Reply message.

I would like to hear what others in this situation write, is there a way of helping that 'all too urgent' project manager wait a few hours until you wake up, does everyone else even use an Out of Office Reply?

Looking forward to your responses.
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Mikhail Kropotov
Mikhail Kropotov  Identity Verified
Германия
Local time: 08:12
английский => русский
+ ...
Turn your timezine to your advantage Jan 10, 2015

We all have our own timezones to live with. But just as you may be late responding to some emails, you may well be first to reply to others. Capitalize instead on your advantages.

 
Kamta Prasad
Kamta Prasad
Индия
Local time: 11:42
Член ProZ.com c 2007
английский => хинди
+ ...
Give your Skype Id Jan 10, 2015

One solution. Check which country's agency give you more job, try to catch their time-zone, some extent. Further, you can set auto-reply that in case of any real job inquiry Project manager can ring on Skype.

 
Preston Decker
Preston Decker  Identity Verified
США
Local time: 02:12
китайский => английский
Alarm App? Jan 10, 2015

I have this problem with my Chinese clients when I'm home in the US, and with my US clients when I'm in China. I've been thinking of setting up a special '[email protected]' email account for my best clients and telling them to send only confirmed project offers to the account (i.e. no administrative messages or potential projects), so that I would wake up at night and be able to view the project offer. I have no problem with getting up in the middle of the night for an email, as lon... See more
I have this problem with my Chinese clients when I'm home in the US, and with my US clients when I'm in China. I've been thinking of setting up a special '[email protected]' email account for my best clients and telling them to send only confirmed project offers to the account (i.e. no administrative messages or potential projects), so that I would wake up at night and be able to view the project offer. I have no problem with getting up in the middle of the night for an email, as long as it's for a real project, and this only happens a couple of times a month anyways.

The problem is that my IPAD's email notification is not usually loud enough to wake me up, so the urgent@ email address isn't of any use unless I can link it with an alarm. If there's an App out there that can link the email notification system with an alarm then my system would be ready to go (and this would be a potential solution to the OP's problem as well). Does anybody know of such an App, or a workaround that achieves the same goal?
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Tina Vonhof (X)
Tina Vonhof (X)
Канада
Local time: 00:12
голландский => английский
+ ...
No out of office Jan 11, 2015

I would suggest you don't use an out of office message - it gives the impression that you are away for a longer period. If you want to use one, add the time you are going to be back in the office in real Australian time and in GST.

 
Merab Dekano
Merab Dekano  Identity Verified
Испания
Член ProZ.com c 2014
английский => испанский
+ ...
Email app on your smartphone Jan 12, 2015

I live in Europe and most of my customers are either from Europe or from the US.

What I do is the following:

- I have an app on my phone that alerts me when a message arrives in my mail box.
- I immediately look at it, no matter what, and if the email message requires confirmation, I do it via the phone, no matter where I am.
- If it is in the middle of the night, too bad for me, but I wake up, sort out the email and go back to sleep.
- I never "autom
... See more
I live in Europe and most of my customers are either from Europe or from the US.

What I do is the following:

- I have an app on my phone that alerts me when a message arrives in my mail box.
- I immediately look at it, no matter what, and if the email message requires confirmation, I do it via the phone, no matter where I am.
- If it is in the middle of the night, too bad for me, but I wake up, sort out the email and go back to sleep.
- I never "automate" my replies; it gives an impression that the customers are communicating with a robot.

After all, we chose when to sleep (it can be am hour and half nap during the day, if you feel you're lacking a couple of hours of sleep due to the night email wake up).
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Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 08:12
Член ProZ.com c 2003
французский => итальянский
+ ...
Ehm when I sleep I can't hear Jan 12, 2015

Merab Dekano wrote:


- I have an app on my phone that alerts me when a message arrives in my mail box.


I have this app, and it works very well until until I am awake, but when I sleep I don't hear it


 
Merab Dekano
Merab Dekano  Identity Verified
Испания
Член ProZ.com c 2014
английский => испанский
+ ...
Assign an alarm that will wake you up Jan 12, 2015

Angie Garbarino wrote:

Merab Dekano wrote:


- I have an app on my phone that alerts me when a message arrives in my mail box.


I have this app, and it works very well until until I am awake, but when I sleep I don't hear it


I took a fragment of the Queen of the Night's main aria and set it as a "ring tone" for the alarm (when the message arrives; new email). Let me tell you, when she hits F6 16 times, even Rosalinda, my Roborovski hamster, wakes up.


 
Tomás Cano Binder, BA, CT
Tomás Cano Binder, BA, CT  Identity Verified
Испания
Local time: 08:12
Член ProZ.com c 2005
английский => испанский
+ ...
No out of office Jan 13, 2015

Tina Vonhof wrote:
I would suggest you don't use an out of office message - it gives the impression that you are away for a longer period. If you want to use one, add the time you are going to be back in the office in real Australian time and in GST.

I agree. It would give a wrong impression.

As for the situation in general, obviously a way to mitigate the situation would be to make it a point to look for customers in time zones closer to Australia, like the Pacific coast, Japan, or even Australia...


 
Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 08:12
Член ProZ.com c 2003
французский => итальянский
+ ...
:) Jan 13, 2015

Merab Dekano wrote:
Let me tell you, when she hits F6 16 times, even Rosalinda, my Roborovski hamster, wakes up.


Ahahaha Thanks for the tip!


 
Luca Tutino
Luca Tutino  Identity Verified
Италия
Член ProZ.com c 2002
английский => итальянский
+ ...
Time of return + link to your Proz Availability Calendar Jan 13, 2015

I would not advise you to wake up and reply during your night sleep. Doing this can easily lead to a heavy burn out after a while!

A possible suggestion might be an automatic reply with your working hours (including time zone conversion), a clear indication that you are interested in new jobs and will reply by a certain hour, and a link to your ProZ availability calendar.

Hope it helps!


 
Dylan J Hartmann
Dylan J Hartmann  Identity Verified
Австралия
Член ProZ.com c 2014
таи => английский
+ ...

МОДЕРАТОР
Автор темы
My Message Jan 13, 2015

My wife would either leave me, kill me, or both if I got up every time I received an email through the night!

As all of the project managers I work with use out of office replies, I don't think they'd be so turned off by one. This is what I drafted:


Thank you for your email, I will get back to you as soon as possible.

Project Managers: before assigning your project elsewhere please consider my timezone. Your project is very... See more
My wife would either leave me, kill me, or both if I got up every time I received an email through the night!

As all of the project managers I work with use out of office replies, I don't think they'd be so turned off by one. This is what I drafted:


Thank you for your email, I will get back to you as soon as possible.

Project Managers: before assigning your project elsewhere please consider my timezone. Your project is very important to me and I'll make sure to reply the moment I wake up or return to the office.

I live in Melbourne, Australia (GMT+10) and am active between 6am - 9pm local time (2pm-5am EST).

I am willing to accept all jobs at my standard rates of $US [my standard rates], depending on source content/formatting.

Thank you for your patience, my business relies on your continued support.

Best regards,

Dylan
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Out of Office Reply







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