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Can't find License Manager - how to return license?
Thread poster: Erik Freitag
Erik Freitag Germany Local time: 06:28 Member (2006) Dutch to German + ...
Mar 12, 2020
Dear colleagues,
I'm trying to return a license from my old laptop (running Studio 2017, Desktop is on 2019 in the meantime). Trados help pages suggest using the License Manager and quotes a specific path. However, I can't find the app anywhere.
Any hints or other ideas how to return the license?
Many thanks in advance, kind regards Erik
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Bernhard Sulzer United States Local time: 00:28 English to German + ...
Contact them directly
Mar 12, 2020
I had another license open (unused - always had access to activating my 2 licenses on 2 separate computers) so I activated that one. I also emailed their support and had them free up the other license since you can't force return licenses yourself anymore. HTH
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